Get £50 with a free upgrade to smart
Forget about submitting meter readings and take control of your energy costs. Get a free smart meter upgrade so you can understand your usage and take steps to save money.
We offer free smart upgrades and new UW customers can get £50 off their bill too.
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Take control with Pay As You Go energy
Choose to pay in advance with a smart prepayment meter. It’s now easier than ever.
Top up from home (or anywhere) in minutes. Easily see your remaining balance, and how much energy you’ve used, on a free in-home smart meter display. And set budgets and alerts, so you never run out of credit.
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Helping more customers go green
All customers with three or more services can benefit from 100% renewable electricity. It’s a small but important step towards reducing our impact on the planet.
What’s more, we’ll plant a tree in your name.
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Does unlimited data really mean unlimited?Yep, it really does. Unlimited data means no data caps when you use your SIM in a mobile phone in the UK. Just keep in mind that our fair use policy does apply – and when roaming in Europe, your data is capped at 14GB each month.
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How does a SIM only deal work?A SIM only deal gives you data, minutes and texts for a monthly cost. The difference, however, is that you don't get a new phone – you get the SIM, and just the SIM.
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Can I use my own phone when I join UW?Of course. You can use our SIMs with any unlocked handset or, as we work with EE, any phone on the EE network too.
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Can I keep my phone number when I join UW?Yep, simply contact your previous network provider or text 'PAC' to 65075 to get a code which will allow you to bring your current number over to your new SIM. This won’t disrupt your service either.
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What network does UW use?We work with the EE Network to ensure broad coverage and signal strength across the country.
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Do UW support eSIMs?We don't currently offer eSIMs, but are always looking for different ways we can support our customers so it is something we may look to offer in the future.